Saturday, August 11, 2018

These Ridiculous Lies Kill Customer Loyalty - Forbes


Forbes

These Ridiculous Lies Kill Customer Loyalty
Forbes
Brakebill was lucky. Companies routinely offer "free" items ("free" frequent flier points, kids eat "free") but, a purchase is required. So if you're spending money, it's not free. "Free" is a lie. How that's hurting customer loyalty: Raising customer ...



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